Passwords, MFA, Account Recovery

Self Service Password Reset (SSPR)

Documentation Includes: 

• How to reset your password

• How to set up access to the SSPR

• How to set up your security questions or other authentication method

Google Multi Factor Authentication (MFA, also called 2-Step Verification)

Documentation Includes:

• What MFA is, and how it works

• How to set up MFA

• How to set up Yubi Key

• How to check if you have MFA enabled

Microsoft Online Security/MFA 

• How to access, change, and set up your Microsoft Online Security settings

• Microsoft MFA is seperate from Google MFA

What is my login for *insert application name here*?

How to log in to most of the services and applications that are used in this organization.