Create a Fantastic Support Ticket!

How to Create a Support Ticket

Any information you include at the Onset will speed up service delivery!

#1 Start with a clear Email Subject, which includes your name and your contact number:

Subject: Your Name and Number (short problem description optional)

[Example]

Reese Jackson, Tech+, 466-5555, Need help with Bluetooth speakers

(If this ticket was submitted as-is, the Tech Team could easily take care of the problem, and could contact them directly to resolve it!)

#2 Fill the Body out with as many helpful details as possible (or you have the time available for).

[Example]

Hi, Tech Team,

My Bluetooth speakers stopped working. I’m not sure what’s going on - already tried to recharge them, turned them off and on, etc.

Please call or email me as soon as possible.

Thanks,

Reese 466-5555

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